About Bluegrass Connect
Company Introduction
Bluegrass Connect is a certified SDVOSB and wholly owned subsidiary of North South Consulting Group, LLC, a Certified SDVOSB and economically disadvantaged woman-owned small business (EDWOSB), with corporate headquarters in Elizabethtown, Kentucky. We specialize in contact center as a service, cloud-based technology implementations and warehousing.
Our Approach
At Bluegrass Connect, we focus on delivering solutions that bring balance to people, process, and technology. Our leadership team provides decades of proven experience managing and operating call centers and digital service centers for complex customers.
Core Services
Call Center as a Service
Customer Relationship & Data Solutions
Customer Relationship & Data Solutions
Tailored cloud-based call center solutions that improve efficiency, enhance customer experience, and align operations with measurable business goals.
Customer Relationship & Data Solutions
Customer Relationship & Data Solutions
Customer Relationship & Data Solutions
Integrated customer engagement and CRM services that strengthen connections, improve service delivery, and provide secure, data-driven insights to enhance decision-making and performance.
Warehousing & Fulfillment
Customer Relationship & Data Solutions
Workforce Development & Training
Comprehensive warehousing, inventory, and fulfillment services designed to support large-scale operations. We ensure secure storage, accurate order processing, and efficient distribution to meet mission and customer demands.
Workforce Development & Training
Digital Transformation & Cloud Migration
Workforce Development & Training
Guidance and training programs to
empower teams, improve service delivery,
and ensure long-term business stability.
Cybersecurity & Compliance Support
Digital Transformation & Cloud Migration
Digital Transformation & Cloud Migration
Help organizations safeguard sensitive data and maintain compliance with government and industry standards. Services include secure infrastructure setup, risk assessments, and ongoing monitoring to ensure data protection and regulatory alignment.
Digital Transformation & Cloud Migration
Digital Transformation & Cloud Migration
Digital Transformation & Cloud Migration
Assist clients in modernizing their operations by moving legacy systems to secure, scalable cloud platforms. Includes planning, migration, and optimization of cloud environments, with a focus on efficiency, cost savings, and business agility.
Contact Us
Let’s Connect
Our team is here to answer your questions and explore how we can support your goals.
